John & Co employs qualified, professional staff and has integrated continuous professional development in its daily operations through developing advanced coaching and mentoring approaches for improved performance. We have accumulated a great deal of expertise in the Business Process Outsourcing (BPO) industry and strive to maximize our proficiency by developing operational models that meet the increasing needs of our clients. 

In addition to training and coaching, we maintain constant management and oversight over the performance of our staff. For any marketing task we take, we develop a Standard Procedures Manual to make sure all tasks are conducted as per the needs of our client companies and revise them once any changes are made in their working procedures.